Terms of Service

General provisions

The site catcode.com.ua belongs to the CatCode web studio. By using the site and ordering access to modules or other studio services, you agree to the terms below.

Studio services

The studio provides web product development services under separate contracts. A brief submitted through the site is a request to talk, not an offer. The specific terms (scope, budget, deadline, warranties) are fixed in a development contract after a free estimate.

Module access service

Modules in the catalogue are software extensions for CMS platforms, and the studio provides access to them as a service. Every module comes in three forms: Free (free forever), Pro 7-day trial (full Pro features for 7 days, no payment), Pro (for WooCommerce — paid access for a chosen term of 1 to 5 years; for OpenCart — a one-time payment for lifetime access).

When you pay for Pro, you order a service that includes:

• License key activation — the key arrives in the confirmation email and is verified for your website by our license server.
• Access to the module files (.zip) — in the email and in your account.
• Updates and new features — for the paid term. When the term ends, the module and the Pro features you already have keep working; only updates and new features stop. We remind you by email 14, 7, 3 and 1 day before the term ends.
• Technical support — installation and setup questions by email and Telegram, 09:00–21:00 Kyiv time.

The service is considered provided once the key is activated and access to the files is open. Payment is made by card through the bank’s payment service (monobank) on the order page.

Terms of use

The service covers one production website for the paid term. Dev / staging copies are allowed. You can move the binding to another domain of yours in your account. Reselling, sharing access with third parties or bundling the module into another paid product is not allowed.

Refunds

The full refund policy is in the Refund Policy document. In short: there are no refunds after a Pro licence is purchased, because we give you a 7-day free trial with the full Pro feature set — you test the module before you pay.

The exceptions where a refund is possible (a critical bug left unfixed for 14 days after being reported, incompatibility with a platform version listed in the requirements, or a mismatch with the description on the sales page) are set out in the Refund Policy.

Limitation of liability

The studio is not liable for:

• Damage caused by incorrect installation or customisation of a module.
• Incompatibility with other plugins or with custom code on the buyer’s site.
• Data loss caused by the absence of backups on the buyer’s side.

Contact

Questions about these terms — info@catcode.com.ua.