A shipping method is missing from the cart: what to check
Nova Poshta, ROZETKA Delivery, Ukrposhta International: the steps most often missed.
All shipping modules
- The module is installed in Extensions → Extensions → Shipping and its status is saved as Enabled.
- After installing, the modules show a button that finishes the setup. It creates tables and events; without it the cart block does not appear.
Nova Poshta Premium
- Press the button that finishes the installation, paste the API key, check the connection, choose the sender city and branch, save.
- The block is added through a footer event, without changing the theme. For a non-standard checkout, send us the checkout address and the module version.
ROZETKA Delivery
- The cart does not need a token: the city and pick-up point list works without it. The token is only needed to create waybills.
- Press Install in the module settings, choose the sender city and pick-up point, save.
Ukrposhta International
- The group appears only for countries outside Ukraine.
- Without Ukrposhta keys, including the eCom Bearer for the cart rate, there are no options.
- Ukrposhta calculates in hryvnia: the shop needs the UAH currency, at least with a rate.
- The USA is priced only with a 10-digit customs code on the products.
- The reason for a specific country is in the
cc_upintl.loglog.
Modules this article covers
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